Legal Information

9 Anima Terms & Conditions — Read the Full Terms of Use

Please read these Terms & Conditions carefully before using our platform. Everything is written in plain language so you know exactly where you stand.

Last updated: January 2026

Key highlights of the Terms & Conditions at a glance

6 things you must know before using 9 Anima

Age verification is mandatory

You must be at least 18 years old to register with 9 Anima. Age is verified using a national ID card or birth certificate. Accounts found to belong to underage individuals will be closed immediately.

One Person, One Account

Each person may only register one account. Creating multiple accounts is strictly prohibited. If detected, all accounts will be suspended and any funds held will be forfeited.

Bonus Wagering Requirements

Each bonus has its own wagering requirements. Read the terms before claiming any bonus. Typically, you must wager 30x to 50x the deposit amount before withdrawing. If the requirements are not met, the bonus will be forfeited.

Withdrawal Verification

KYC verification must be completed before making a withdrawal. Your national ID and mobile banking number must match. First withdrawals are processed within 24 hours.

Fair Play Guarantee

All games are verified by third-party audits. Results are determined using RNG (Random Number Generator) technology, ensuring no possibility of manipulation.

Responsible Gaming Rights

You can set deposit limits, bet limits, or self-exclusion at any time. These features are completely free and available to all members.

Important Notice: By using 9 Anima's services, you are deemed to have accepted all of the following Terms & Conditions. Please read them in full.

1 General Information & Overview

These Terms & Conditions 9 Anima and forms a legal agreement between its users. 9 Anima (https://9anima.app) is an online gaming platform for users in Bangladesh, offering casino games, Sports Betting, live dealer games, and a wide range of other entertainment.

These terms and conditions are written in Bengali so that every user in Bangladesh can understand them clearly. If anything is unclear, please reach out to our support team.

1.1 Applicable Law

These Terms & Conditions are governed in accordance with the regulations of international gaming licensing authorities. 9 Anima As a licensed operator, we are committed to ensuring fair and transparent gaming.

1.2 Acceptance of Terms

By using our website or mobile app, creating an account, or participating in any game, you automatically agree to these Terms & Conditions. If you do not accept these terms, please refrain from using the platform.

2 Registration & Account Rules

9 AnimaTo open an account with us, the following conditions must be met:

  • You must be at least 18 years must be.
  • You must have an active mobile number registered in your own name.
  • An individual a single account can be opened.
  • All information provided at the time of registration must be accurate and complete.
  • You must keep your account password confidential.

2.1 KYC Verification

To ensure security 9 Anima follows a KYC (Know Your Customer) process. Before making a withdrawal, you may be required to submit the following documents:

  • Scanned copy of National ID card
  • A recent selfie photo
  • Mobile banking account number verification

2.2 Account Security

You are solely responsible for all activity on your account. If your account is compromised or you suspect unauthorized access, contact our support team immediately.

3 Deposit & Payment Policy

9 Anima Supports all major mobile banking services in Bangladesh. The following rules apply for deposits:

  • Minimum deposit amount: ৳300
  • Maximum single deposit: ৳50,000
  • Supported methods: bKash, Nagad, Rocket
  • Deposits are typically Instant or within 5 minutes.
  • Depositing through a third party is strictly prohibited.

Please note: Only deposit from your own mobile banking account. Using someone else's account may result in your funds being forfeited.

3.1 Payment Verification

If suspicious transactions are detected 9 Anima may request additional verification. This is carried out to prevent money laundering and to protect our users.

4 Withdrawal Policy

When withdrawing earned funds 9 Animathe following rules apply:

  • Minimum withdrawal: ৳500
  • Maximum Daily Withdrawal: ৳2,00,000
  • Withdrawals can only be made to a registered mobile banking number.
  • Processing time: usually 5–30 minutes
  • Withdrawals may be placed on hold if KYC verification has not been completed.

4.1 Reasons for Withdrawal Cancellation

Withdrawals may be cancelled or suspended in the following cases:

  • If KYC verification is incomplete
  • If the bonus wagering requirements are not met
  • If suspicious activity is detected
  • If there are inconsistencies in the account information

5 Bonus & Promotion Terms

9 AnimaThe following terms apply when claiming bonuses and promotions from:

5.1 Welcome Bonus

  • Maximum on first deposit 100% Bonus available.
  • A designated code may be required to claim certain bonuses.
  • The welcome bonus can only be claimed once.

5.2 Wagering Requirements

Each bonus comes with specific wagering requirements. For example, a ৳1,000 bonus with 30x wagering means you must place a total of ৳30,000 in bets before making a withdrawal.

  • To receive the bonus 30 days' wagering must be completed within.
  • Some games do not contribute 100% towards wagering requirements.
  • Multiple bonuses cannot be used at the same time.

Warning: If bonus abuse is suspected, the bonus may be forfeited and the account suspended.

5.3 Cashback & Reload Bonus

The terms for weekly cashback and reload bonuses are detailed on their respective promotion pages. Please review the relevant page before claiming any bonus.

6 Gaming Rules

9 AnimaThe following rules must be observed while playing games on:

  • Using any software or bot to play games is strictly prohibited.
  • Collusion or cheating of any kind is strictly prohibited.
  • Game outcomes cannot be predetermined or manipulated in any way.
  • In the event of abnormal winnings caused by a technical error 9 Anima reserves the right to void that amount.

6.1 Sports Betting Special Rules

Match fixing and the use of insider information in Sports Betting are strictly prohibited. If suspicious betting patterns are detected, the account may be suspended pending investigation.

6.2 Live Casino Code of Conduct

Disrespectful comments directed at other players or dealers while using the chat feature in Live Dealer games are prohibited. Violations of this rule may result in the chat feature being disabled.

7 Responsible Gaming Policy

9 Anima believes that gaming should be a healthy form of entertainment. We are committed to player protection. Under these Terms & Conditions, we provide the following:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Bet Limit: Set a maximum stake per bet.
  • Cooling-Off Period: Take a break of anywhere from 24 hours to 30 days.
  • Self-Exclusion: Temporarily deactivate your account for an extended break.
  • Reality Check: Receive periodic notifications about your gaming time.

If you notice signs of gaming addiction, please contact us immediately at our Responsible Gaming Visit the page or contact Support.

8 Account Closure & Restrictions

In the following circumstances 9 Anima reserves the right to close or suspend accounts without prior notice:

  • Any violation of these terms and conditions
  • Registering with false information
  • Managing Multiple Accounts
  • Fraudulent activity or cheating
  • Suspicion of money laundering or illegal activity
  • Bonus Abuse

8.1 Voluntary Account Closure

If you wish to close your account, please contact support. You will be given the opportunity to withdraw any remaining balance before the closure is processed.

9 Privacy & Data Protection

9 Anima places the highest priority on protecting your personal information. We do not sell any data we collect to third parties. For more details on how your information is used, please refer to our Privacy Policy read.

  • Your information is secured with SSL encryption.
  • Payment details are never stored on our servers.
  • You can opt out of marketing communications at any time.

10 Changes & Updates

9 Anima reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered mobile number or email address. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Contact address: support@9anima.app

These Terms & Conditions were last January 2026has been updated. Previous versions are no longer in effect.

Play safe at 9 Anima, win with transparency

Got a handle on the Terms & Conditions? Register now and kick off your gaming journey with a welcome bonus.

বাংলা